These Frequently Asked Questions cover most questions about the revised SMARTPortal. You are welcome to ask our support team any additional questions you may have.
To connect your devices from the current SMARTPortal to the revised SMARTPortal, you only need to update the software on your devices. To do this, follow this step-by-step instructions
If several headends work together in one system or if you manage several headends via the SMARTPortal, then meaningful device names make identification easier.
Saving the initialisation data serves as a backup.
The saved data can also be used to transfer the configuration to other, identically constructed units.
AXING Application Note The network options are configured under the menu item SYSTEM OPTIONS. Use dynamic IP address to connect the device to a network with a DHCP server. Use a static IP address to connect the device to a network with a fixed IP address. The IP address, netmask and the gateway can be […]
Where can I find software updates for a headend? How do I carry out a software update? What do I have to consider when updating?